The error code 0x80073D02 typically occurs when there are issues related to Windows apps, such as problems with the Microsoft Store or issues with app installations or updates. Here are several steps you can take to troubleshoot and resolve this error:
1. Restart Your Computer
Sometimes a simple restart can resolve temporary glitches that may be causing the error.
2. Check Windows Updates
Ensure your Windows operating system is up to date:
- Open Settings (Windows + I).
- Go to Update & Security.
- Click Check for updates and install any available updates.
3. Reset Windows Store Cache
Clearing the cache for the Microsoft Store can resolve issues:
- Press Windows + R to open the Run dialog.
- Type
wsreset.exe
and press Enter. This will reset the Store cache.
4. Repair or Reset the App
If the error occurs with a specific app, try repairing or resetting it:
- Open Settings (Windows + I).
- Go to Apps > Apps & features.
- Find the app causing the error.
- Click on it and select Advanced options.
- Click on Repair. If that doesn’t work, try Reset.
5. Run the Windows Store Apps Troubleshooter
Windows has a built-in troubleshooter for apps that can help identify and fix problems:
- Open Settings (Windows + I).
- Go to Update & Security > Troubleshoot.
- Click on Additional troubleshooters.
- Select Windows Store Apps and click Run the troubleshooter.
6. Reinstall the App
If you are still encountering issues, uninstalling and then reinstalling the app may resolve the problem:
- Go to Settings > Apps > Apps & features.
- Find the app, click on it, and select Uninstall.
- After uninstalling, visit the Microsoft Store to reinstall the app.
7. Check for Corrupted System Files
Corrupted system files can lead to errors like 0x80073D02. You can use the System File Checker tool:
- Open Command Prompt as an administrator (search for “cmd,” right-click, and select Run as administrator).
- Type the following command and press Enter:bashCopy code
sfc /scannow
- Wait for the process to complete, then restart your computer.
8. Re-register Windows Apps
You can re-register all Windows apps through PowerShell:
- Open PowerShell as an administrator (search for “PowerShell,” right-click, and select Run as administrator).
- Run the following command:powershellCopy code
Get-AppxPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
- Restart your computer after the command completes.
9. Check Windows Services
Some services might be disabled, causing issues:
- Press Windows + R, type
services.msc
, and press Enter. - Ensure that the following services are running and set to Automatic:
- Windows Update
- Windows Installer
- Microsoft Store Install Service
10. Create a New User Account
If the error persists, creating a new user account may help:
- Go to Settings > Accounts > Family & other users.
- Click Add someone else to this PC.
- Follow the prompts to create a new account. Log into the new account and check if the issue persists.
Conclusion
If you have tried all these steps and the error 0x80073D02 still occurs, you may need to consider more advanced troubleshooting or a clean installation of Windows. Be sure to back up your important data before taking drastic measures.